6 Jan 2020

A day in the life – sales with Microsoft Teams

2020-01-06T17:07:38-07:00

April, a sales rep, is looking to grow her company's Midwest customer base. She starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm, she has a new resource to amp up more sales opportunities in the region. Use the powerful combination of #MicrosoftTeams, #Dynamics365 and #PowerBI to dig out connections that can close deals. Learn more: GeeksHD.

A day in the life – sales with Microsoft Teams2020-01-06T17:07:38-07:00
6 Jan 2020

Customer story: Meals on Wheels

2020-01-06T14:08:04-07:00

.@_MealsonWheels serves and nourishes community members across the country. When #MealsonWheels in Greenville County wanted to reach more people in need, the organization's leaders knew they needed a way to keep company data safe and to improve communication among team members. With #security solutions from Microsoft365 Business, #MealsonWheels of Greenville transformed internal processes and went above and beyond the call to serve their community. Want to know how our #Microsoft solutions can benefit your company? Contact our team at GeeksHD for more.

Customer story: Meals on Wheels2020-01-06T14:08:04-07:00
6 Jan 2020

Identity and access management 101

2020-01-06T08:00:10-07:00

Whether it be cloud, mobile, or on-premises, every technology you use stores confidential data that are accessed by your employees. So how do you guarantee the safety of said data from cyberthreats like identity theft, phishing attacks, and more? Identity and access management (IAM) is the answer, and here’s why.

What is IAM?

Identity and access management is a system that secures, stores, and manages user identities and access privileges. It ensures that users are who they say they are and will grant access to applications and resources only if they have permission to use them. System administrators can make it so that employees can only access apps and data they need for work.

Other solutions that go into identity and access management include single sign-on (SSO) and multifactor authentication (MFA). The former allows users to securely log in to multiple applications that they are authorized to access. Meanwhile, MFA sets an additional method of user verification other than passwords. This includes fingerprint […]

Identity and access management 1012020-01-06T08:00:10-07:00
1 Jan 2020

Cybersecurity: How to defend against insider threats

2020-01-01T08:00:03-07:00

In the cybersecurity world, an insider threat is an individual or business partner who uses company data inappropriately. Today’s companies must take proactive steps to prevent insider threats, which is why we put together some tips and tricks.

#1 Educate

You must teach your team to recognize personally identifiable information (PII) and understand the financial implications of a breach. Each employee needs to grasp the risks associated with violating specific state or federal regulations regarding data privacy and security. For example, when a celebrity is admitted to the hospital, employees may be tempted to sneak a peek at their medical records. As innocent as that may seem, it could result in a hefty HIPAA fine.

#2 Deter

You must put easy-to-understand policies in place to prevent an insider from breaching company data. And those policies must be strictly enforced. In fact, almost every regulatory framework pertaining to data security requires that these policies are published where they can be easily found and that you […]

Cybersecurity: How to defend against insider threats2020-01-01T08:00:03-07:00
30 Dec 2019

3 Ways AI is changing the healthcare sector

2019-12-30T08:00:41-07:00

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving people proactive means of managing their health and lifestyle.

Virtual personal health assistants

At the helm of the AI revolution are virtual personal health assistants. A lot of people are already using such apps through their smartphones, wearable devices, computers, and other gadgets to keep track of their heart rate, blood pressure, and diet.

Virtual health assistants can also set a doctor’s appointment for you and remind you about it. They can document your symptoms so you can relay them to your doctor easily and efficiently.

The proliferation of smart watches and other wearables that utilize AI also helps doctors monitor patients with early-stage heart disease. This enables them to detect potentially life-threatening episodes and deliver the proper treatment earlier, increasing patients’ chances of survival.

Healthcare bots

Healthcare bots are another […]

3 Ways AI is changing the healthcare sector2019-12-30T08:00:41-07:00
27 Dec 2019

5 tips to lower your printing costs

2019-12-27T08:00:06-07:00

Your growing printing expenditures may be the result of an over-dependence on paper files, the lack of an effective printing workflow, or obsolete printers. With some fresh ideas, clever problem-solving, and the following tips, you could significantly cut down your printing budget.

Replace outdated printers

Your outdated and cheap printers may meet the absolute minimum requirements, but they’re taking a bit out of your IT budget.

Any piece of equipment that is five years old (or older) requires frequent repairs and causes more trouble than it’s worth. Because old printers are no longer under warranty, fixing them is costly and challenging. It’s also difficult to find replacement parts for old printers because manufacturers have stopped carrying them.

When you replace outdated equipment with newer, multi-functional upgrades, you’re investing in hardware that will pay for itself with increases in productivity and efficiency.

Avoid purchasing unnecessary supplies

A poorly managed printer environment will result in a stockpile of cartridges, toners, and reams of paper. This happens when, for […]

5 tips to lower your printing costs2019-12-27T08:00:06-07:00
25 Dec 2019

Your business’s future is bright with VoIP

2019-12-25T08:00:55-07:00

Voice over Internet Protocol (VoIP) is a phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense because that’s about how long the internet has been mainstream, and VoIP needs an internet connection to function. Small- and mid-sized businesses (SMBs) should definitely consider VoIP if they want to advance in the future.

First, we’d like to give you a quick rundown of what SMBs get from a robust VoIP calling plan today:

  • Convenience – It’s easy to manage.
  • Scalability – It’s even easier to expand.
  • Economy – Calls over the internet are cheap.
  • Portability – Access from anywhere with high-speed internet.
  • Efficiency – Attach emails, send e-faxes, conduct virtual meetings, etc.

These are the core qualities that make VoIP systems so beneficial to SMBs. But how will value propositions like these be affected by future telephony trends? Could advances in internet technology possibly have adverse effects on VoIP, or will the two continue moving in harmony?

Here’s how VoIP and […]

Your business’s future is bright with VoIP2019-12-25T08:00:55-07:00
23 Dec 2019

7 Essential Office 365 add-ons

2019-12-23T08:00:26-07:00

Microsoft Office 365 productivity applications like Word, PowerPoint, Excel, OneNote, and Outlook have allowed businesses to meet client demands efficiently, and its numerous productivity add-ons have enabled users to deliver more in less time. Here’s a handful of Office 365 extensions that help you improve workflow.

#1. Teams

Teams is ideal for organizations that collaborate frequently. It’s an instant messaging and document-sharing platform which seamlessly integrates with Office 365 programs and services. Users can create channels to work on projects, discuss topics, hold meetings, and more. And like similar programs such as Slack and Google Hangouts, Teams is customizable and accessible across mobile devices.

#2. Office Tabs

Office Tabs allows you to open multiple files in one window, which saves you from having to go through each opened document until you find the right one. It also lets you save or close the list of tabs in a single click, with an additional option to close everything except the active document. You can also directly rename files by clicking Rename, instead of […]

7 Essential Office 365 add-ons2019-12-23T08:00:26-07:00
20 Dec 2019

Are you using these 6 Firefox features?

2019-12-20T08:00:31-07:00

Firefox is known for its versatility, a quality that only gets better with each new upgrade. But a feature is only good if you actually use it. Here are Firefox features that you can use to empower your business:

Firefox’s secret tweak interface

Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding. This helps you make adjustments to improve browser performance.

Customize your toolbar

Choose which tools you want to see in your Firefox toolbar and maybe even discover new ones you haven’t heard of! Click on the menu button on the top-right corner and then click Customize. Drag and drop desired items into the toolbar, which is located along the address bar near the top of the browser page.

The master password

‘One can never be too safe’ is the mentality you should have every time you log on. Enter the master password. This acts like a key that unlocks all your vital […]

Are you using these 6 Firefox features?2019-12-20T08:00:31-07:00