4 Nov 2019

Customer story: Teesside University fills the digital skills gap using Microsoft Teams


At Teesside University, the staff have a passion for digital transformation and the many possibilities tech holds. That's why when it came time to adopt a modern collaboration solution, they knew they needed a broad range of features. With Teams, they can collaborate from anywhere, embed pictures, co-author documents, and satisfy their long list of needs. At GeeksHD we know you're passionate about the future of digital solutions in your workplace. We want to help you modernize with a suite of tools that's right for your business. Contact us today to learn how we can help.

Customer story: Teesside University fills the digital skills gap using Microsoft Teams2019-11-07T13:06:51-07:00
4 Nov 2019

Create a connected guest experience with Microsoft technology


With #Teamworksolutions from #Microsoft, your employees can easily communicate and share ideas with outside teams. Tools like file sharing and video conferencing allow you to connect with guest users in real time. And with new email capabilities in Office 365, you can exchange encrypted emails with anyone, on any device. And here's the best part--your company data is secure and preserved when shared with external users, so your sensitive information is safe. Check out this infographic and contact our team at GeeksHD to learn more.

Create a connected guest experience with Microsoft technology2019-11-04T12:13:00-07:00
4 Nov 2019

Locking your Mac when you’re away from your desk


When it comes to computers, it’s better to be safe than to risk losing or exposing your data. One of the simplest and most reliable ways to protect your Mac and all the information it contains is to lock it with a solid password.

It’s not enough to log off your Mac

Some people “lock” their Mac computer by logging off or shutting down the device. If you’re stepping away from your desk to use the bathroom or do something quick, both of these methods may prove to be time-consuming and downright impractical. But what can you do to prevent others from snooping on your computer?

Protect it with a password, of course.

Setting a password is easy

Locking your screen and setting a password with which to unlock it is easy.

  1. Go to the Dock or the Apple menu and from there, launch System Preferences.
  2. Click on the Security & Privacy pane.
  3. Go to the General tab and check the option that reads, “Require password after sleep or screensaver begins”.
  4. A […]
Locking your Mac when you’re away from your desk2019-11-07T13:06:33-07:00
1 Nov 2019

Why hospitals need managed IT services


Healthcare trends point towards heavy reliance on tech such as telemedicine, mobile health solutions, surgical robotics, and most significantly, constantly evolving data management practices. Because of this, managed services providers (MSPs) are a valuable commodity.

Here are some things to look for in a managed services provider before you consider partnering with one.

They guarantee response times

When it comes to providing healthcare services, fast response is not the only thing that matters. You should always make sure that your provider guarantees response times, and that you’re able to contact them 24/7. In case something breaks or you come across technical issues in the dead of night, your best bet would be to contact your service provider, not to try fixing things on your own. Therefore, you need a provider who is able to give assistance whenever you need it most.

They support a business continuity plan

You risk putting your organization in jeopardy if your MSP can’t assist in your recovery from major outages or natural disasters. A business continuity plan […]

Why hospitals need managed IT services2019-11-07T13:06:23-07:00
31 Oct 2019

BYOD or CYOD: Which policy is better?


Most of us now rely on our mobile devices to make work easier. To accommodate this, companies are adopting a bring your own device (BYOD) policy. For businesses that don’t want to adopt this policy, another popular option is choose your own device (CYOD).

Below is a brief overview of BYOD and CYOD.


This policy allows employees to bring their own devices to the office and use them for work-related tasks. While it focuses mostly on mobile devices, some companies allow users to bring their computers as well.

Companies cut costs on purchasing and maintaining computers when they adopt this policy. This also leads to higher productivity since employees are familiar with their own devices, eliminating the time and effort needed to adjust to a new operating system or technology.

The main drawback of this policy is the risk involved when you allow employees’ devices to access corporate resources. Companies adopting this policy need to ensure that they have a solid system in place that deals not only with security but […]

BYOD or CYOD: Which policy is better?2019-11-07T13:06:12-07:00
30 Oct 2019

Why QoS matters for VoIP


If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these questions about their QoS.

What is QoS?

VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network. This performance is usually measured by looking at objective statistics like bandwidth use, transmission (call) delay, error rates, etc. Subjective data, like what the end users think of the system’s performance, are also factored in.

Why does QoS vary from provider to provider?

QoS does not just apply to VoIP, but also to traditional phone systems. It would not be an exaggeration to say that the quality of landline calls are near perfect. This is because all traditional phone network providers invested in physical networks and connections that […]

Why QoS matters for VoIP2019-11-07T13:06:01-07:00
29 Oct 2019

Managing Remote Employees? Spot This Problem and Improve Productivity


Good workplace relationships are the backbone of any successful business. How are you fostering meaningful communication among your teams? Research shows that the magic component to the most high-functioning teams is trust among individuals. If you've ever played a sport or acted in a play, you know this is true; the value of a connected team cannot be overstated. Check out this article for some pointers on how to help strengthen your strongest asset: your teams. What are you waiting for? Contact our team at GeeksHD to get started.

Managing Remote Employees? Spot This Problem and Improve Productivity2019-10-29T08:12:44-07:00
29 Oct 2019

How Office 365 connectors work


At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunately, Office 365 Connectors for Groups allows you to stay on top of all the third-party services your company is using. How exactly do these connectors make life for everyone in your Groups easier? Here are a few things you need to know about the new Office 365 feature.

What can it do?

Office 365 Connectors enable users to access third-party apps and services within their Outlook groups, rather than having to scour through dozens of tabs to access a specific application.

For example, your team members can be informed about a particular hashtag your company is following on Twitter without having to separately open the app. Groups aren’t limited to one particular service. With connectors, you can use Twitter, Trello, Mailchimp, Bing, UserVoice, and over 50 other services.

Small organizations can also […]

How Office 365 connectors work2019-11-07T13:05:45-07:00
28 Oct 2019

Microsoft Teams increases collaboration in the modern workplace at Microsoft


Microsoft is internally changing the way they collaborate. But change isn't automatic. That's why they spent a lot of time planning their move to their collaboration solution--Microsoft Teams. By creating a plan and adopting a proven strategy, Microsoft cut down on their adoption time and led a successful transition to Teams. The collaboration and teamwork at Microsoft are better than ever, and you can see similar results at your organization. At GeeksHD, we want you to find and adopt the collaboration solutions that are right for your business. Contact us today to learn how we can help.

Microsoft Teams increases collaboration in the modern workplace at Microsoft2019-10-28T17:17:46-07:00
28 Oct 2019

Do more with Microsoft Teams


According to a ClearCompany survey, 97% of employees and executives believe lack of alignment within a team impacts the outcome of a task or project. To facilitate communication and alignment in your organization, make sure you have the proper tools for the job. With a platform like Teams, you can freely collaborate, ensuring your team can gain clarity and proper alignment on all your projects. At GeeksHD, we have the tools and experienced staff you need to plan and adopt a new workplace solution. Contact us today to learn more about how we can help you with your next move.

Do more with Microsoft Teams2019-10-28T14:20:04-07:00