Our Commitment And Guarantee
Why businesses consistently choose us to support their technology
Does your computer support guy treat you like a “bad date” – never returns your calls, always misses deadlines, doesn’t fix things correctly and forgets to follow up on your requests? It amazes us how unreliable and arrogant some IT support companies can be. Enough Is Enough!
We’ve decided that our clients deserve to be treated better and have committed ourselves to delivering faster, friendlier and more affordable IT support for business. Here is the guarantee and commitment we make to each and every client …
#1 – We Will Do What Is Best For Your Business
Some tech companies and consultants can’t resist experimenting with the newest technology, but your business shouldn’t be their playground. At GeeksHD, we take the time to understand your needs and provide you with the most reliable, efficient and cost-effective solution that will help you succeed.
#2 – We’ll Never Rush To The “Easiest” Solution
As you may know, rushing to the “quick fix” will always come back to haunt you – which can be especially frustrating at critical moments. When an issue occurs, we will use our knowledge and experience to find the best resolution that solves the issue.
#3 – You Won’t Have To Deal With “Geek Speak”
We understand that not everyone knows our technical jargon, so you’ll get clear answers to your IT support questions. You won’t be made to feel stupid by any technical talk from our specialists.
#4 – Projects Will Be Completed On-Time & Within Budget
When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project or they use it as a way to extract more money from you. That’s why we guarantee all projects to be done on time and within budget – with no excuses.
#5 – We Will Learn From And Correct Our Mistakes
We are no different than anyone else and realize that mistakes do happen. When they do, we will acknowledge it, take note of what went wrong, will correct the issue at hand and learn how not to repeat it again in the future.
But, the biggest reason for our client commitment is …
Without our clients, our business wouldn’t exist – so we work hard to provide a satisfying experience to all of our clients. By being a trusted advisor within your organization, you know that we will always have your best interests in mind. By aligning our long term goals with yours, the growth of your business also means growth for our business as well.